Copier Repair

Copier Repair

Call 914-490-2636 Copier Repair   Having the details of your photocopier at hand makes the process of selecting a photocopier repair company easier. You can concentrate your research only on companies that specifically deal with your particular manufacturer and model. Having narrowed your search, these are the aspects that you need to consider when choosing a photocopier repair supplier: •	Geographical coverage You may think you've found the perfect photocopier repair supplier, but if they're based somewhere so far that it's going to take an engineer half a day to reach you each time your photocopier breaks down, then this supplier is unlikely to be a practical or cost-effective choice. •	Reputation If your photocopier is vital to your business, you want to ensure that you're entrusting repairs to a company that has the experience, expertise and reliability to provide the service you need exactly when you need it. Customer testimonials or a creditable client list can provide some indication of a photocopier repair supplier's reputation. •	Parts availability A crucial question to ask a photocopier repair supplier is whether they hold stocks of essential spare parts for your specific machine. This can avoid the unwanted scenario of an engineer arriving, inspecting your photocopier and informing you that the part required to repair it will need to be ordered from the overseas manufacturer, with an estimated 28-day delivery time. •	Repair guarantee Any reputable photocopier repair supplier should guarantee the repairs it undertakes for a certain period of time, i.e. the fault that they have repaired will not reoccur within this period (often six months), and if it does it will be fixed again free of charge. •	Pricing As with any service, the cheapest option is not always the best. When choosing the right supplier for photocopier repairs, be sure to obtain a number of quotes for comparable services from different suppliers in order to select the repair supplier that most closely meets your business requirements and budget. •	Loan machines In the event that your photocopier cannot be repaired on-the-spot, some photocopier repair suppliers will provide an equivalent machine on loan to ensure your business continuity whilst your original photocopier is away for repair. Don't forget to ask about this option if such a service would be useful. •	Repairs/service policy Always read the small print before entering into any kind of repair or maintenance contract with a photocopier repair supplier. Make sure that the service it offers aligns with your needs and expectations. For example, if you need a 24-hour repair call-out service you don't want to sign up with a supplier that works office hours only. Take care over service inclusions and exclusions and the possibility of any hidden costs.