Week in the Lifetime of a Football Supporter By using a Resident s Intelligent Card

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History

Our admirer Sam, is often a normal spouse and children guy looking to make improvements to his potential potential customers. He is thirtysomething and married with two youthful small children. He life together with his relatives in rented accommodation along with the regional council appointed housing affiliation. He operates full time 9-5 using the regional council being an HR officer and is also a part-time experienced pupil finding out Business Management two evenings for each 7 days.

Sam goes to almost each house activity and all-around 5 away games for each time, but he's not a season ticket holder. He cant pay for the one-off cost and does not find out about the finances plan payment conditions. He generally fulfills a friend at a nearby pub before dwelling game titles, as he thinks it can be also pricey to consume and consume in the stadium.

Sam contains a 'Residents and Supporters' sensible card issued from the community football club as section of a joint venture with all the community council. The cardboard is actually a Football Club Membership Card with a shut purse, a payment facility that is definitely only legitimate during the stadium as well as club's retail outlets (a closed purse owned and operated by or on behalf from the club can generate many thousands of kilos in supplemental earnings and performance gains).

The 'Residents and Supporters' wise card also enables payment by Europay / MasterCard / Visa (EMV) and is also Neighborhood Authority Sensible card Specifications e-Organisation (LASSeO) & Integrated Transport Requirements Organisation (ITSO) compliant. This means that it can be used to gain access to council provided services and on regional transport. The card has also been developed and encoded in accordance while using the emerging Expectations for Smart Card Technology in Stadia.

MONDAY

Sam logs on to the club's website and checks the fixtures for the coming month. He decides to purchase two tickets for tomorrow nights cup video game, when he will take an acquaintance from work who has never been right before. Sam simply enters his 'Residents and Supporters' clever card number into the purchase screen. He chooses to pay for the ticket while using the EMV payment. Once the purchase is complete Sam check his Loyalty points balance and it has increased by 200 (100 for every ticket). He chooses the 'print at home' option, prints both barcoded tickets and then sets off for work.

The bus arrives. Sam gets on and presents his 'Residents and Supporters' card, which stores his ITSO compliant monthly bus ticket to the reader.

At work Sam uses his 'Residents and Supporters' sensible card at the office building access control reader. This allows him to open the main entrance door. Because the cardboard also acts as Sam's staff pass it also has his photo and gives him access to his office and other relevant areas within the building. At lunchtime Sam is busy so he decides to try to eat at the staff restaurant. Most staff have council issued cards for Access ID and to pay for food but Sam's can use his 'Residents and Supporters' card in all council staff restaurants. However, the e-purse used in council restaurants does not allow Sam to accru points, unlike the other e-purse also on the card.

At 17:00 Sam leaves the office and travels dwelling on the bus again using his 'Residents and Supporters' card, which stores his ITSO compliant monthly bus ticket.

Monday is 1 of your two nights a 7 days that Sam attends a part-time course held at the soccer club conference centre.

Sam drives to the stadium and presents his 'Residents and Supporters' smart card to the parking barrier. This opens as the CRM system tells it that Sam is Researching tonight so is entitled to free parking. Once the evenings study is over Sam leaves the car park using the 'Residents and Supporters' card to open the exit barrier.

When Sam gets household he checks his Loyalty Points balance again and sees that he received 50 point for attending college, as is portion of an area 'Self Development' programme run by the council and supported by area businesses.